FAQ

Loading Now

How do I reach the New Castle County Police Department?

Emergencies: Dial 911 immediately for any life-threatening situation or crime in progress.
Non-Emergencies: If you need to report a crime that is not an emergency, call (302) 573-2800.
General Inquiries: For general questions about the department or its services, call (302) 395-8171.

Where can I find information about recent crime activity?

You can access the New Castle County Police Department’s Crime Map online at: https://www.nccde.org/318/Crime-Map.

This map allows you to view recent crime reports in your area.

Is there an app to report non-emergencies?

Yes! The New Castle County Police Department has a mobile app available for download. This app allows you to report non-emergencies, submit tips, and stay informed about crime activity in your community. Search for “NCCPD App” in your app store.

Q: How do I contact my local government representative?

A: To contact your local government representative, please visit our Local Representatives page for a full list of officials and their contact information. Additionally, you can connect with our board members who are always ready to assist you with local concerns. Check out the Board Members page for their details.

How do I report a property maintenance violation in New Castle County?

There are two ways to report a property maintenance violation in New Castle County:

By Phone: Call the Code Enforcement office at 302-395-5555. Office hours are Monday through Friday, 8:00 am to 4:00 pm.
Online: You can submit a complaint online through the New Castle County website: https://www.nccde.org/250/Code-Enforcement-Property-Maintenance.

What types of violations can I report to Code Enforcement?

Code Enforcement deals with property maintenance issues, such as:

High grass or weeds
Unsecured swimming pools
Overgrown trees or brush
Exterior building damage
Junk or debris on the property